Our Main Services

Sylo Consulting Services

Consulting

Working in conjunction with certified Security Industry Consultants, Sylo offers business analysis, project scoping and site inspections to assist our customers with:

  • System installations
  • Tender responses
  • Software upgrades
  • Customisation projects
Sylo System Design Services

System Design

The design of your security project is critical to avoid unnecessary complexities, expenses and to ensure that the right tools are used for the desired result. Our team offers more than 25 years’ experience in IT and Electronic Security design.

Sylo Management Services

Management

Established project management methodology is applied to ensure all stakeholders are aware of the roles, responsibilities, tasks and deadlines required for the success of your project.

  • Detailed Project Plans – customised to satisfy project objectives/ address constraints
  • Communications Plans – including escalations
  • Regular Project Updates – via phone, email and regular reports
Sylo Support Services

Support Services

A dedicated Support Team of product experts provide responsive:

  • ‘How-to’ guidance on products
  • Diagnosis and resolution of issues
  • Logging of support issues and customisation requests
  • Case Management: including product returns